Consumer Cases

We represent parties before the Consumer Courts and specifically protect companies and associations from false and frivolous cases filed by the Consumers in order to extort money from genuine business entities. We have represented companies dealing with manufactured goods, where the law of warranty assures the consumers of the goods having certain shelf life and if there is any fault during that warranty period, the manufacturer undertakes to remove that defect. However, warranty does not ensure faults caused due to consumers own neglect or not following the terms of the warranty. There are number of frivolous cases where the consumers file cases beyond the period of limitation provided under the Consumer Protection Act, 1986 or after the expiry of warranty. Further, there are cases of deficiency in services, where the consumers under the garb of consumer complaint claim exorbitant amount of money on account of harassment without there being any cause of action. Having represented the consumers as well as manufacturers and service providers, we are able to weed out frivolous cases from the genuine ones and in cases of genuine grievances, we help our Clients to arrive at a mutual understanding which does not impinge upon the reputation of the Company.